Shipping Policy

Effective Date: July 2026

At Radee Sarees, we are committed to delivering your order safely and on time. Please read our Shipping Policy before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons, promotions, or sale events, processing times may be slightly longer.

Shipping Coverage

We currently deliver across India.

For international shipping enquiries, please contact our customer support before placing your order.

Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 5 –7 Business Days
  • Other Cities: 8 –14 Business Days
  • Remote Areas: 14 –30 Business Days

Delivery timelines are estimates and may vary depending on courier availability and location.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • We may offer free shipping on selected products or during promotional campaigns.

Order Tracking

Once your order is shipped, you will receive:

  • Courier Tracking Number
  • Tracking Link (via Email, SMS, or WhatsApp)

You can use the tracking details to monitor your shipment.

Delivery Delays

Unexpected delays may occur due to:

  • Natural disasters
  • Weather conditions
  • Government restrictions
  • Public holidays
  • Courier partner delays
  • Incorrect shipping address provided by the customer

Radee Sarees shall not be held responsible for delays beyond our control.

Incorrect Address

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address results in delivery failure, additional shipping charges may apply for re-dispatch.

Damaged Package

If your package appears damaged during delivery:

  • Do not accept the parcel if it appears tampered with.
  • Take clear photographs of the package.
  • Contact us within 24 hours of delivery.

Claims raised after this period may not be accepted.

Contact Us

For shipping-related queries, please contact us through the Contact page on www.mediumspringgreen-alpaca-801779.hostingersite.com.

Return & Refund Policy

Effective Date: July 2026

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy.

Return Eligibility

Products may be eligible for return only if:

  • The product received is damaged during transit.
  • An incorrect product has been delivered.
  • The product has a genuine manufacturing defect.

To be eligible for a return:

  • The product must be unused.
  • Original tags must remain attached.
  • Original packaging should be intact.
  • Return request must be raised within 48 hours of delivery.

Non-Returnable Products

Returns or exchanges will not be accepted for:

  • Products used or washed.
  • Sarees with removed tags.
  • Products damaged after delivery.
  • Minor colour variations caused by screen settings.
  • Minor weaving irregularities or handcrafted variations.
  • Customized or altered products.
  • Products purchased during clearance or special sale unless damaged.

Return Process

To initiate a return:

  1. Contact our customer support within 48 hours of delivery.
  2. Share:
    • Order Number
    • Product Images
    • Clear photos showing the issue
  3. Our team will review the request.
  4. If approved, return instructions will be shared.

Refund Process

After receiving and inspecting the returned product:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.
  • Processing time may vary depending on your bank or payment provider.

Exchange Policy

Exchanges are available only for:

  • Wrong product delivered
  • Manufacturing defects
  • Transit damage

Exchange requests are subject to stock availability.

Cancellation Policy

  • Orders can be cancelled only before dispatch.
  • Once shipped, orders cannot be cancelled.

Quality Assurance

Every saree undergoes quality inspection before dispatch to ensure it reaches you in excellent condition.

Contact Us

For returns, refunds, or exchange assistance, please contact us through the Contact page on www.mediumspringgreen-alpaca-801779.hostingersite.com. Our customer support team will be happy to assist you.

 
 
 
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